Service Solution: Warranty Management Solutions with Mobile Application
Tecxus Marketing Sdn. Bhd., began its business in June 2016, representing Amara Raja Batteries Inc. of India to distribute the Amaron brand of automotive battery products in Malaysia. Eyeing the mass market of automotive batteries with an estimated value of more than RM 900 million annually, they arm with more than 100 years of combined Malaysian automotive batteries business to introduce this quality product to the ever-growing automotive market.
With the rapid increasing the number of sales of the company, registering warranty has become an issue for most of the countable lifespan electronic products. Without a proper record, customer’s claim can be very tedious and miss management on their warranty tracing period.
There isn’t any available solutions in the market to resolve the current operation problem. Bravo Net steps in as Tecxus Marketing’s digital solution arm to provide necessary system solutions to ease the entire operation process and to minimise the human/operation error by harnessing the web and mobile application technologies. Working side by side with our client and understanding the core problems, the system has manage to increase the efficiency of the entire warranty process and minimise the human mistake by 70% in overall.